How can I exchange the full/partial order ?Ī. The Exchangeable Product(s) can be in the conditions of Core Returns Policies within (7) it was received.
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Or we will offer you for the same amount of Gift Card Code to redeem other products purchasing on Khit Zay Website. Your product may be eligible for replacement depending on the product category and condition. If your product is defective/damage at the time of delivery, please contact our Call Center 09977000333 for return decisions making. How can I return the products if it paid ?Ī. Our Call Center Staffs will call you for the further processes. It’s simple that you can drop-off your desirable return products at our Partner selected Brand Stores. How can I return the product at Partner Brand Stores ?Ī. If we found out something invalid to the core policies of return products when it arrived back to Khit Zay, we will contact you for the decisions of mediation between Brands (Sellers) and Buyers. You should aware the policies of return within 7 Days before making decision of returning the products, such as Unopened, Unused, No damages with the original tags still intact. How can I return the product within 7 Days Return Policies ?Ī. You can simply return on the spot of Door Steps and just make a call to our Call Center 09977000333 for returning the order presenting by Order ID. How can I return the product at Door steps ?Ī.
The conditions we accept to return the products are Unopened, Unused, No damages with the original tags still intact. If you wish to return your item, we must receive your request within of the date you received your item. We do not accept returns for perishable items, intimate items, gift cards, and beauty items. The product(s) must be in their original packaging, if applicable, in the same condition it was received.